Grand Traverse Resort and Spa
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1 room, 2 adults, 0 children
All properties in Acme Township
Grand Traverse Resort and Spa
100 Grand Traverse Village Blvd, Acme Township, Michigan, 49684, United States
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Highlights
Free airport transfers
Free parking
Ideal location
Lots to doAmenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Skiing
Horse riding
All amenities
Property Description
Located in Williamsburg, Grand Traverse Resort And Spa is connected to the convention center, a 1-minute drive from Grand Traverse Resort Golf Course and 7 minutes from Turtle Creek Casino. This beach resort is 3.7 mi (6 km) from Flintfields Horse Park and 4.4 mi (7 km) from Traverse City State Park.
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7.9/10
Cleanliness7.9
Amenities7.9
Location7.9
Service7.9
All 97 reviews
Surroundings
Airport: Cherry Capital Airport
(11.9 km)
Landmarks: The Den
(<100m)
Landmarks: The Bear Golf Course
(620m)
Landmarks: Williamsburg Showcase Dinner Theater
(840m)
Landmarks: Christ the King Catholic Church
(1.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Room, 1 King Bed, Golf View, Tower (Tower Deluxe King Bed)
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Room, 1 King Bed, Bay View (Tower Deluxe Bay View King Bed)
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
1
Deluxe Studio, 1 Queen Bed With Sofa Bed, Balcony, Beachside (Shores Studio Condo)
1 Queen bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Room, 2 Queen Beds, Bay View (Tower Deluxe Bay View Two Queen Beds)
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
2
Premier Triple Room, 1 King Bed, Golf View, Tower (Tower Corner King with Balcony)
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Guest Room With 1 Queen Bed, Sofa Bed And Kitchen-Beachside (Shores One Bedroom Condo)
1 Queen bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Standard Room, 1 King Bed (Hotel King Bed)
1 King bed
Free wired Internet
Non-smoking
TV
Heating
Blackout curtains
Cable channels
Check Availability
4
Standard Room, 2 Queen Beds (Hotel Two Queen Beds)
2 Queen bed
Free wired Internet
Non-smoking
Private bathroom
TV
Heating
Blackout curtains
Check Availability
4
Deluxe Room, 1 Queen Bed with Sofa Bed, Golf View (Valleyview One Bedroom Condo)
1 Queen bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Room, 2 Queen Beds, Golf View, Tower (Tower Deluxe Queen Beds)
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
7.9/10
Good
97 reviews
- Cleanliness7.9
- Amenities7.9
- Location7.9
- Service7.9
Average for similar properties in Acme Township
Review summary
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Cleanliness and Facilities: Multiple reviews highlighted clean rooms, well-maintained amenities . The outdoor hot tubs and proximity to a golf course were also praised.
Guest User
September 24, 2025
Not worth the price
Anonymous User
July 6, 2024
Wonderful
Guest User
October 28, 2025
Usually sequels aren't as good as the Part 1 of a movie or series, besides Godfather Part 2( Great movie). But our second experience at Grand Traverse Resort and Spa was one for the ages!!! Seeing familiar faces made our visit even better. AJ, the facility manager was very welcoming. Carol, the Concierge, was helpful with new locations to enjoy, Michaela and Kim, the two bartenders poured and poured generously, Jake, who was a bartender himself and now is a Food and Beverage manager made sure we were taken care of at all times in all three areas of food and drink, Anita and Adrian, the hostess and waiter, made our NIIJII dining incredibly enjoyable. Anita said "Hi" to us every time we passed the restaurant, LOL!! And lastly, the AERIE Feast at their premier resturant, I have no words. We thought the Sea Bass we had in February was untouchable. But when I tell you the Tomahawk steak was cut with a fork and literally melted in our mouths would be an understatement. It was even BETTER!!! We have decided to come back at the same time of year every year. We tried to stay another night, but when we realized the Junior Suite was booked we decided not to. Once you enjoy the comfort, space and the FRICKEN water closet, it's hard to go back to a single room and shower!! Thanks to you and your Great Staff once again! We will never forget your generosity and accommodating hospitality. See you all next year!
Guest User
September 9, 2025
Poor customer service. I am staying at the Grand Traverse Resort Hotel for two nights for a work conference. The room costs $241.00 per night. My room was very cold, and I realized after an hour that the air conditioning would not stop blowing and the room temperature continued to drop. I contacted the front desk for help and they said they would send someone up. I called again after an hour, and about 30 minutes later, an engineer arrived to help. Unfortunately, he could not fix the problem, so he supplied me with a space heater, after taking the thermostat off the wall and stating he didn’t know how to fix it. I went back to talk to someone in the lobby about switching rooms, but they were unable to help. They did not offer any concern, options to make it right, or solutions for the night. In fact, I was told there are no rooms available—the website, however, indicates otherwise. For the cost of this hotel, I was expecting at least a foundational level of respect and assistance, especially considering the hotel is hosting a conference serving 1200 mental health professionals. I will advise community mental health to look elsewhere for future conventions.
Guest User
August 13, 2025
I would leave it less but can't. I was here for a state education conference. I had reserved Saturday through Wednesday. When I checked in I noticed that the room door did not shut without a strong push going in and a pull going out. I decided it was the humidity - and that I could put that effort in. Saturday night I found a bug after bringing in food from a property restaurant. Grossed out - but decided it was from the restaurant and not the room. MISTAKE I woke up Tuesday morning to multiple bugs in my room (see picture). I decided to leave the concert a day early. As I go to the front desk, I brought the bug as proof for the early checkout. No Sorry's - No we will get on that - instead they asked shall we put the balance on this card XXXX. Which was the wrong card! They did ask - well did you ask for someone to come and clean the room? In reviewing the bill after the card was charged - because that is when the staff gave me something to review - I noticed they charged me for the last night! I asked why did you charged me for the last night? The response was because you had a group rate (for the conference) and they charge for the hole reservation even if you leave early. I asked to speak to a manager - no one was available and maybe someone will call me back. Seriously! The bugs should have been enough, The door should have been a We are Sorry, The charging for the additional night is ridiculous.
Guest User
August 3, 2025
As someone who grew up in Northern Michigan, it’s incredibly disappointing to see how far Grand Traverse Resort has fallen in terms of quality and service. At $500 per night, the bare minimum should include clean accommodations, basic functionality, and courteous staff. Unfortunately, none of that was delivered during my recent stay. The room had a coffee maker that only produced cold coffee, a wet floor beneath the desk (which raises serious hygiene concerns), and an air conditioning unit that was so loud it made it difficult to sleep. These are not minor issues—they reflect a disregard for guest comfort and safety. Staff interactions were consistently unhelpful, and when I brought these concerns to management, including Manager Rebecca Olson, I was denied both a full and partial refund. That level of indifference from leadership is unacceptable at any price point, let alone one that rivals luxury resorts. To add insult to injury, on-site pricing was absurd—$20 for a peanut butter cookie and a medium coffee. Families visiting the area deserve far better than being nickel-and-dimed at every turn. I also booked through *******, which proved equally disappointing. Their customer service offered no support and had no authority to intervene, making it clear that booking through third-party platforms no longer provides any meaningful consumer protection. In short: this was an expensive, unpleasant experience that I would not recommend to anyone. Visitors to Northern Michigan should look elsewhere for value, comfort, and integrity.
Leticia
August 8, 2025
Overall was excellent. Unfortunately, the fitted sheet smelled unwashed, and as soon as I removed the comforter, the odor was noticeable along with crumbs of food on it. There were also ants in the room. I requested new sheets, and housekeeping arrived within minutes.
Kris
August 8, 2025
Service was great and really enjoyed the facility but food at restaurant especially breakfast was below average and wait times for breakfast were long.
Services & Amenities
Most popular amenities
Golf course
Off-site
Indoor swimming pool
Outdoor swimming pool
Private beach area
Diving
Off-site
Snorkeling
Off-site
Skiing
Off-site
Horse riding
Off-site
Hiking
Casino
Sauna
Spa
Additional charge
Massage room
Gym
Additional charge
Private parking
Free
EV charging station
Airport pick-up
Free
24-hour front desk
Luggage storage
Bar
Basketball court
Tennis court
Billiards room
Restaurant
Water park
Airport drop-off
Free
Conference room
Additional charge
Business center
Multi-function room
Playground
Water slide
Wi-Fi in public areas
Indoor swimming pool
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Water park
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet parking
Additional charge
Transportation
Shuttle service
Free
Airport pick-up
Free
Airport drop-off
Free
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Luggage storage
Languages spoken
English
Food & drink
Snack bar
Bar
Lobby bar
Room service
Health & wellness
Spa
Additional charge
Billiards room
Sailing
Off-site
Diving
Off-site
Basketball court
Tennis court
Golf course
Off-site
Horse riding
Off-site
Beauty and makeup
Hair and beauty salon
Gym
Additional charge
Massage room
Sauna
Kayaking
Parasailing
Off-site
Mountain biking
Off-site
Ziplining
Off-site
Body care
Ski lessons
Off-site
Ski shuttle
Hiking
Skiing
Off-site
Snorkeling
Off-site
Yoga session
Foot bath
Activities
Public beach
Water slide
Water park
Eco tours
Off-site
Beach umbrellas
Private beach area
Casino
Table soccer
Gaming area
Fishing
Off-site
Public areas
Shopping mall
No smoking in public areas
Smoking area
ATM
Elevator
Vending machines
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Playground
Children's meals available
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 459
Phone:+1-231-5346000
Located in Williamsburg, Grand Traverse Resort And Spa is connected to the convention center, a 1-minute drive from Grand Traverse Resort Golf Course and 7 minutes from Turtle Creek Casino. This beach resort is 3.7 mi (6 km) from Flintfields Horse Park and 4.4 mi (7 km) from Traverse City State Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite at Aerie Restaurant/Lounge, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 poolside bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Make yourself at home in one of the 579 air-conditioned rooms featuring Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite at Aerie Restaurant/Lounge, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 poolside bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Make yourself at home in one of the 579 air-conditioned rooms featuring Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Frequently Asked Questions
What’s the cancellation policy at Grand Traverse Resort and Spa?
The cancellation policy at Grand Traverse Resort and Spa depends on your room type and booking terms.What’s the cancellation policy at Grand Traverse Resort and Spa?
What are the check-in and check-out times at Grand Traverse Resort and Spa?
Check-in at Grand Traverse Resort and Spa starts from 16:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Grand Traverse Resort and Spa?
What amenities, facilities, and services are offered at Grand Traverse Resort and Spa?
Popular amenities and services at Grand Traverse Resort and Spa include Shuttle service.What amenities, facilities, and services are offered at Grand Traverse Resort and Spa?
Are pets allowed at Grand Traverse Resort and Spa?
No, pets are not allowed at Grand Traverse Resort and Spa.Are pets allowed at Grand Traverse Resort and Spa?
How do I get to Grand Traverse Resort and Spa from the nearest airport?
The nearest airport is Cherry Capital Airport, located about about 15 mins from hotel by car (11.9 km) away.How do I get to Grand Traverse Resort and Spa from the nearest airport?
Does Grand Traverse Resort and Spa offer airport transfer services?
Yes, Grand Traverse Resort and Spa offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Grand Traverse Resort and Spa offer airport transfer services?
About This Property
| Nearest Airport | Cherry Capital Airport |
|---|---|
| Distance to Airport | 11.85KM |
| Average Price From | USD191 |
| Hotel Star Rating | 3 |